stakeholders engaged in the Double Materiality Assessment
ESG Community on the Road events (involving CDP and 27 other leading companies in the national market)
stakeholder satisfaction with CDP Group’s engagement efforts*
The figures refer to the latest Annual Financial Statements.
* Results from the Survey on the Quality and Transparency of Stakeholder Relations with the CDP Group, updated to 12 March 2025 - data included in the 2024 Financial Statements
Collaboration with our stakeholders and civil society is crucial to directing our strategy more and more effectively.
With this in mind, we value the inclusion and participation of our stakeholders when defining our strategic priorities. The efficient functioning of our business model, which collects resources from local regions in order to return them back in the form of economic, social and environmental value, absolutely requires a constant, constructive engagement with the demands and needs of the surrounding towns and communities.
At the operational level, opportunities for stakeholder engagement arise in part from company initiatives and partly from requests from the stakeholders themselves. External stakeholder engagement is supervised and managed by the relevant operational areas of Group companies, in coordination with the Parent Company's ESG Engagement and Artistic Heritage area. A task force coordinated by the Institutional Relations and Civil Society area supports the Investments, People, Transformation and External Relations and Administration, Finance, Control and Sustainability Departments in the analysis and management of critical issues/reports from civil society and potential disputes also related to ratings.
For more information, see our General Stakeholder Engagement Policy .
Our commitment to sustainability can only be achieved through a shared approach. In fact, our actions add real value to the challenges we want to take on only if - starting from our ambitions - these actions consider the interests and expectations of all our stakeholders. This is why a constant, open, constructive and transparent dialogue with all stakeholders is an essential part of our strategy. And for this reason we have issued a Policy that identifies the engagement procedures and channels for the continual involvement of our main stakeholders, in order to establish concrete relationships and generate shared value.
Our approach to transparency and dialogue can be seen in the initiatives we adopt to engage with our stakeholders throughout the year.
With the goal of guaranteeing the transparency and accountability of our policy-driven approach, we continue to consult with sustainability experts and representatives of civil society on the CDP Group Policies currently being implemented and updated, and to promote engagement opportunities like the ESG Community, the network which brings together some of the most important economic players in Italy, and the Multistakeholder Forum, the annual meeting with stakeholders and civil society to discuss ESG issues.
Furthermore, as proof of the entire Group's commitment to local communities, more than 850 employees performed about 3,500 hours of voluntary work together with leading third sector associations.
The third iteration of the Forum, held at Borsa Italiana on 30 January 2025, also involved the presentation of the BVA DOXA survey on the relationship between Italians - in particular the new generations - and sustainability and new technologies.
The 2025 Forum in numbers:
On 10 March 2025 the Impact Award was launched by POLIMI Graduate School of Management together with the Bari and Tiresia Polytechnic (the research centre on entrepreneurship, innovation and impact finance at POLIMI GSoM) and in collaboration with CDP, with the aim of recognising the best high-impact social and environmental projects.
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ESG ratings are a key data point used by the financial community and investors to direct their investment decisions towards companies with lower risks and higher ESG opportunities.
Rating agencies monitor our sustainability performance in relation to environmental, social and governance issues and we therefore consider dialogue with them to be an important opportunity to define specific action plans aimed at improving our performance and transparency towards our stakeholders.
In order to maintain and strengthen relations with our stakeholders, one of the cornerstones of our strategy is our widespread presence and proximity to local companies and public administrations. For this, we have invested in the development of a network of operational branches and the construction of new representative offices.
In addition to our institutional offices, today we have 14 regional offices and 13 information spaces (CDP Spaces), places where interactions with local businesses and authorities take place and where we are able to offer structured support to administrations as they implement the investments of the National Recovery and Resilience Plan. In order to strengthen our capacity to take action in emerging areas that are strategic for our economy, we have begun opening offices abroad, including one in Brussels and, outside the EU, others in Belgrade, Cairo and Rabat.